5B/SP5: IndySoft Enterprise Asset Manager (IAM) Training Session
- Start Date : 5 February, 2026
- Start Time : 8:45am
- End Date : 5 February, 2026
- End Time : 10:00am
- Address : Garden 2, N Tower
No Schedule
Abstract
Boost Operational Efficiency & Revenue Using Customer-Voted Top 10 Features in the IndySoft System
Synopsis: IndySoft will deliver a comprehensive training session designed to help calibration laboratories get the most value from the IndySoft platform. This course highlights the feature sets most frequently praised by end users and demonstrates practical ways to improve daily lab operations, reduce administrative effort, and increase revenue and throughput in your laboratories.
Participants will learn how to streamline workflows from intake to invoicing, improve turnaround time performance, reduce data entry errors, and provide faster access to documentation for customers and asset owners. The session includes best-practice recommendations, real-world examples, and time-saving tips that teams can implement immediately.
This course will cover:
- Template & Data Sheet Management for consistent, scalable calibration documentation
- System-generated automated notifications to improve responsiveness and reduce missed steps
- Quote-to-Cash Workflow: navigating from quote → work order → invoice efficiently
- Turnaround Time (TAT) Management for improved throughput and on-time delivery
- Interval Optimization to reduce unnecessary calibrations and improve asset planning
- Fast, powerful searching & navigation tips to locate assets and records instantly
- Data entry error reduction & validation checks to improve quality and compliance
- Instant access to calibration certificates for customers and asset owners
- Scalable workflows: from self-service check-in/out to full Out-of-Tolerance (OOT) tracking and management
- Custom views & dashboards tailored to specific end-user roles and personas
By the end of the course, attendees will understand how to apply IndySoft’s most impactful features to optimize operations, increase productivity, and drive measurable business results.
Nick Bates
Nick Bates is an Account Executive at IndySoft. A graduate of The Citadel, The Military College of South Carolina, Nick grew up in South Carolina and brings a disciplined, service-oriented approach to his work. Prior to transitioning into sales in 2025, he spent nine years as an Implementation Specialist at IndySoft, working closely with customers to deploy and optimize calibration management systems. This hands-on experience gives Nick a strong practical understanding of customer workflows and real-world system adoption. Outside of work, Nick enjoys spending time with his wife and three children and participating in outdoor activities such as hiking, biking, and fishing.
Mitchell Jones
Mitchell is a proud U.S. Navy veteran and the Chief Sales Officer for IndySoft, a leader in the calibration management software industry. With 16 years at IndySoft, he brings deep industry expertise and a strong customer-focused approach to advancing metrology technology. Mitchell also serves on the Board of Directors for the National Association for Proficiency Testing, a role he has held for the past two years. A passionate lifelong learner and technology advocate, he holds degrees from the University of Nebraska, Columbia College, Webster University, and Cornell University. Outside of his work in the metrology community, Mitchell enjoys the occasional round of golf and spending time with his wife and two children.